Citi Services Centre Budapest Pásztor György 2012. november 8
Hogyan tanulnak a felnőttek? A tanulás - 70 %-a gyakorlati munkavégzésben, feladatok, problémák megoldása során - 20%-a mások (role model-ek) gyakorlatának megfigyelésében, kollégáktól, vezetőktől kapott visszajelzésekből - 10%-a formális tréningekből történik. 70% munkában 20% másoktól 10% tréningen Stretch Assignment Task Force/Cross- Business Assignment Job Swap Simulations Action Learning International Experience Running a Start-up/ Fix-It/ Turn Around Mentoring (having a mentor and/or being one) Coaching (having a coach and/or being one) Networking Collecting feedback from managers, sponsors and peers Shadowing Participating in cross-business forums and panels Class-room On-line Webinar Certificates 2
Analyst Analyst Senior Analyst Manager lebonyolításban dolgozik SME folyamat szervezési ötletei vannak megoldja a bonyolult eseteket aktualizálja az ügyrendeket átfogóan ismeri az üzleti folyamatot részfeladatok kivitelezése specifikációk készítése project dokumentumok aktualizálása önállóan lát el project feladatokat tárgyal az ügyfél partnerekkel tervez/ szervez/ irányít/ végrehajtat/ ellenőriz nyomon követi és a projekt érintettek felé jelenti a project/ program állását egy személyben felelős a project sikeréért (költség, idő, terjedelem, ügyfél elégedettség) 3
funkcionális tudás analyst manager soft tudás 4
ElementK on-line tanfolyamok Management Essentials (Part 1 of 8): Initiating a ElementK_242287 Management Essentials (Part 2 of 8): Estimating Effort and Resources ElementK_242288 Management Essentials (Part 3 of 8): Planning and Monitoring the Schedule and Cost ElementK_242289 Management Essentials (Part 4 of 8): Planning and Monitoring Risks and Quality ElementK_242290 Management CAPM Essentials Certification: (Part 5 of Ed. 8): (Part Handling 01 of 13): Human Understanding Resources Management Fundamentals ElementK_242291 ElementK_29996 Management CAPM Essentials Certification: (Part 6 of Ed. 8): (Part Administering 02 of 13): Identifying Procurements Management Processes ElementK_242292 ElementK_29998 CAPM Certification: Ed. (Part 10 of 13): Devising Effective Communication Methods ElementK_30005 Management Essentials (Part 7 of 8): Managing Changes and Communications ElementK_242293 CAPM Certification: PMP Certification: Ed. (Part 11 of Ed. 13): (Part Analyzing 1 of 15): Examining Risks Professional Management ElementK_30006 ElementK_27162 Management Essentials (Part 8 of 8): Performing Closure ElementK_242294 CAPM Certification: PMP Certification: Ed. (Part 12 of Ed. 13): (Part Processing 2 of 15): Initiating Procurements a ElementK_30007 ElementK_27163 CAPM Certification: Ed. (Part 13 of 13): Integrating Workflow PMP Certification: Ed. (Part 3 of 15): Planning Work ElementK_30008 ElementK_27164 CAPM Certification: Ed. (Part 3 of 13): Initiating a ElementK_29997 PMP Certification: Ed. (Part 4 of 15): Developing Schedules ElementK_27165 CAPM Certification: Ed. (Part 4 of 13): Managing Scope ElementK_29999 PMP Certification: Ed. (Part 5 of 15): Developing Cost Estimates and Budgets ElementK_27166 CAPM Certification: Ed. (Part 5 of 13): Estimating Time ElementK_30000 PMP Certification: Ed. (Part 6 of 15): Planning Quality, Staffing, and Communications ElementK_27167 CAPM Certification: Ed. (Part 6 of 13): Developing and Controlling a Schedule ElementK_30001 CAPM Certification: PMP Certification: Ed. (Part 7 of 13):Analyzing Ed. (Part 7 of 15): Analyzing Cost Risks and Planning Risk Responses ElementK_30002 ElementK_27168 CAPM Certification: PMP Certification: Ed. (Part 8 of 13): Ed. (Part Measuring 8 of 15): Planning Quality Procurements ElementK_30004 ElementK_27169 CAPM Certification: PMP Certification: Ed. (Part 9 of 13): Ed. (Part Organizing 9 of 15): Human Executing Resources for Work a ElementK_30003 ElementK_27170 PMP Certification: Ed. (Part 10 of 15): Managing Procurement ElementK_27171 PMP Certification: Ed. (Part 11 of 15): Monitoring and Controlling Work ElementK_27172 PMP Certification: Ed. (Part 12 of 15): Monitoring and Controlling the Schedule and Costs ElementK_27173 PMP Certification: Ed. (Part 13 of 15): Monitoring and Controlling Performance and Quali ElementK_27174 PMP Certification: Ed. (Part 14 of 15): Monitoring and Controlling Risks and Procurement ElementK_27175 PMP Certification: Ed. (Part 15 of 15): Closing the ElementK_27176 5