SURVEY ON NON-FORMAL AND INFORMAL LEARNING ACTIVITIES IN PUBLIC LIBRARIES ACROSS EUROPE INTRODUCTION

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1 SURVEY ON NON-FORMAL AND INFORMAL LEARNING ACTIVITIES IN PUBLIC LIBRARIES ACROSS EUROPE INTRODUCTION Welcme t the survey n nn-frmal and infrmal learning activities in public libraries acrss Eurpe! With yur library perfrmance statistics t hand, this survey shuld take abut minutes t cmplete. We knw yur time is limited and we greatly value yur participatin in ur survey. The survey will be pen t cmplete until 17 June. There are 65,000 public libraries in the EU. Many f them ffer nn-frmal and infrmal learning services and tend t have develped expertise in these matters, thugh the tpic has nt yet been studied in depth. As part f the Library Advcacy fr EU Prject, tgether with the Latvian Library Assciatin (LLA), we (EBLIDA) are nw surveying public libraries t cllect data n nn-frmal and infrmal learning activities in libraries. We will use the results when advcating n the rle f public libraries in nn-frmal educatin and the cntributin f libraries t the EU Educatin and Training Strategy This survey cnsists f questins t cllect data and evidence n: Numbers f trained library visitrs and numbers f nn-frmal & infrmal learning events; Main target grups in nn-frmal and infrmal learning activities; Scpe f partnerships with third parties in training delivery; Certificatin f nn-frmal learning utcmes; Mst successful nn-frmal learning events delivered by public libraries; Impact f nn-frmal and infrmal learning activities n citizens and cmmunities. In case f questins, cncerns r technical difficulties related t this survey please cntact us by - liba4eusurvey@gmail.cm. We thank yu in advance fr yur participatin in this survey! A. NON-FORMAL LEARNING ACTIVITIES AT YOUR LIBRARY Please read these definitins befre answering survey questins! Frm library s pint f view, nn-frmal training is an rganised, pre-planned lessn, held face-t-face r nline and hsted by library staff r external experts, regardless f the length f time f the training. Nn-frmal training can be prvided t a grup f peple (2 r mre) r t a single individual. A nn-frmal training event is an ccurrence f nn-frmal training at the library, regardless f the length f time f the training and regardless f whether this is a recurrence f the same training prgram r an ccurrence f a unique training prject executed just nce. 1

2 Frm the learner s pint f view, nn-frmal learning is intentinal; it takes place in a structured/rganised cntext with specific learning bjectives and sme frm f learning supprt (e.g. a cmputer class in a library). Hwever, nn-frmal learning may als be embedded in planned activities at the library that are nt explicitly designed as learning (in terms f learning bjectives, learning time r learning supprt). Nn-frmal learning utcmes may be validated and may lead t certificatin. A0. Des yur library prvide nn-frmal learning activities? Yes [GO TO A1] N [SKIP TO B0] A1. Hw many trainees did yur library train thrugh nn-frmal training in 2015? Please prvide an exact number f trained trainees. If yu dn t cunt trained trainees r yu fr any ther reasn are unable t prvide an exact number, please, prvide an estimated number f trained trainees per mnth. Please fill in the crrespnding ptin (nly ne). Number f trained trainees in 2015 Estimated number f trained trainees per mnth k A2. Thinking abut yur library s main target grups in nn-frmal training, which f the fllwing age grups were yur library s pririties in 2015? Please rank in rder f 1-4 where 1 is the age grup fr which yur library rganised mst f yur nn-frmal training events and 4 the least. Children (under 15 years ld) Yuth (15 t 24 years ld) - Adults (25 t 64 years ld) Elderly (64 years and lder) A3. Frm this list f scial grups - what were yur library s main target grups in nn-frmal training in 2015? Please mark where applicable. Students Diákk Emplyed Munkavállalók/Fglalkztatttak Entrepreneurs Vállalzók Disabled peple Hátránys helyzetűek Unemplyed Munkanélmüliek Immigrants Bevándrlók Other (please specify) Egyéb, éspedig A4. Hw many nn-frmal training events did yur library prvide in 2015? 2

3 Please prvide an exact number f nn-frmal training events that were prvided t a grup f peple and/r individually. If yu didn t have events in ne f the first tw ptins please insert 0. Ttal number f events is the sum f first tw ptins. Number f nn-frmal training events prvided t a grup f peple Number f nn-frmal training events prvided t an individual Ttal number f nn-frmal training events A5. Hw many nn-frmal training events did yur library prvide in partnerships in 2015? Please prvide an exact number f training events. If yu didn t have events in ne f the first three ptins please insert 0. Ttal number f events is the sum f first three ptins. Number f nn-frmal training events initiated and carried ut by library staff Number f nn-frmal training events initiated by library staff but carried ut by the third party Number f nn-frmal training events initiated and carried ut by the third party TOTAL number f nn-frmal training events A6. Wh were yur library s main partners in nn-frmal training in 2015? Please mark where applicable! Other library (regardless f type f the library) másik könyvtár Other cultural institutin (e.g. archive r museum) más kulturális intézmény Schl iskla Other educatinal establishment (e.g. music r art schl) más ktatási intézmény (pl. zeneiskla) Kindergarten Óvda Cultural centre Kulturális közpnt Yuth centre Ifjusági közpnt Family centre Családi közpnt Municipal scial service Önkrmányzati szciális szlgálat Other municipal agency egyéb önkrmányzati szerv Medical establishment egészségügyi szervezet Scial care establishment szciális intézmény Emplyment agency munkaügyi szervezet/ügynökség Other gvernment agency más krmányzati ügynökség/szervezet NGO nem-krmányzati szervezet Religius rganisatin vallási szervezet Business rganisatin üzleti partner bank vagy egyéb pénzügyi intézmény Bank r ther financial institutin Vlunteers önkéntesek Nne. Library didn t have partners in nn-frmal training during the last 12 mnths. egyik sem, nem vlt együttműködő partnerünk a nn-frmális képzés terén 2015-ben. Other (please specify) egyéb, éspedig. 3

4 A7. Des yur library r partner rganisatin issue certificates, diplmas r titles attesting that individuals acquired a set f learning utcmes (knwledge, knwhw, skills and/r cmpetences) at the end f nn-frmal training prgrams that yur library prvided in 2015? Yes [GO TO A8] Ha igen, flytassa az A8-as kérdéssel N [SKIP TO A9] Ha nem, ugrjn A9-re A8. Please prvide infrmatin abut certificates, diplmas r titles and/r the certificatin prcess at yur library. Open-ended A9. Please prvide a shrt descriptin f the mst imprtant nn-frmal training event that yur library delivered and that was a success in Open-ended A10. Des yur library have separate staff fr planning and delivery f nn-frmal training activities at yur library? Please prvide infrmatin in full time equivalents. Yes. We have a separate staff whse wrklad in full-time equivalents is N. We have library staff spending part f their wrk time in training activities. Time spent fr training activities in full-time equivalents is A11. What was yur library s actual budget spending t plan and deliver nn-frmal training activities in 2015? Please prvide budget spending infrmatin in EUR. Please fill in infrmatin fr all budget surces; if yu didn t have funding frm sme f the listed surces, please, input 0. Municipality budget Önkrmányzati összeg Funding frm natinal r reginal prjects Nemzeti vagy reginális frrás Funding frm EU prjects EU prject finanszírzás Private funding Privát frrás Other Egyéb A12. Thinking f specific learning bjectives f yur library s nn-frmal training prjects and/r prgrams, which f the fllwing categries f educatinal ffer are applicable t what yur library prvided in 2015? Please mark where applicable. Digital literacy (e.g. basic cmputer skills, sftware skills, Internet search etc.) Digitális írástudás Cmmunicatin (e.g. skills t use cmmunicatin technlgies like Skype, , scial netwrking, blgging etc.) kmmunikáció, kmmunikációs technlógiák Emplyment (e.g. skills t find and use jbs databases and jb pprtunity resurces, creating CVs and ther emplyment materials, cmpleting jb applicatins, financial literacy etc.) 4

5 munkaerő piaci lehetőségek, munkavállaláshz szükséges készségek, képességek. E-services (e.g. skills t use e-gvernment services, e-banking etc.) e-szlgáltatásk, hivatali, banki, stb. ügyek intézéséhez Educatin (e.g. skills t use educatin related sftware, hw t search full text databases, hw t use library s e-catalgues, hw t write a research paper etc.) Oktatás, adatbázis használat, nline katalógus használat, dlgzatírás segítése, hivatkzásk, stb. Culture and entertainment (e.g. skills t use digital culture heritage cllectins, imprving hbby skills etc.) Kultúra és szórakzás, hgyan használjuk a digitalis gyűjteményeket, hbby készségek fejlesztése Creativity and innvatin (e.g. digital design skills like picture and vide editing, 3D mdelling, cding, traditinal arts and crafts etc.) Kreativitás és innváció kép és vide szerkesztés, 3D mdefllezés, stb. Health (e.g. skills t search health-related infrmatin, cnsulting a dctr electrnically etc.) Egészségügy egészséggel kapcslats infrmációk keresése, elektrnikus knzultáció rvskkal, stb, Envirnment and agriculture (e.g. searching fr envirnment/agriculture related infrmatin, green living, applying fr agriculture related prjects etc.) Környezetvédelem és mezőgazdaság (ilyen témájú anyagk keresése, zöld megldásk, környezetbarát, egézséges mezőgazdasági prgramk, stb.) Scial inclusin (e.g. any training fr scial risk grups, disabled etc.) Szciális érzékenység a legveszélyeztetettebb csprtk, hátránys helyzetűek képzése, felkészítése. Reading prmtin (e.g. teaching parents wh t read with children, teaching children t read etc.) Olvasás népszerűsítés szülők képzése, hgy hgyan taníthatják gyermekeiket, gyerekeknek készített prgramk Other (please specify) Egyéb, éspedig B. INFORMAL LEARNING ACTIVITIES AT YOUR LIBRARY Please read these definitins befre answering survey questins! Frm the learner s pint f view, infrmal learning takes place in an unplanned r ad-hc manner, ptentially in any arena (wrk, hme, leisure activity etc.). This wuld cver activities like n-ff assistance frm librarian in relatin t an enquiry and ptentially cntributes t enhancing knwledge and by extensin skills. Frm the library s pint f view, infrmal assistance r cnsultatin is an unplanned assistance prvided by library staff in respnse t a need that arises fr a library visitr (e.g. prviding assistance t use the printer, shwing a library visitr hw t d a web search, helping with nline banking). Infrmal assistance r cnsultatin can be prvided t a single individual r t a grup f peple (2 r mre). Each time when a librarian prvides an infrmal assistance r cnsultatin is cnsidered as a separate infrmal learning event regardless f the length f time f the assistance r cnsultatin. 5

6 B0. Des yur library prvide infrmal learning activities? Yes [GO TO B1] Ha igen, flytassa a B1 kérdéssel N [SKIP TO B6] Ha nem, ugrjn a B6 kérdésre. B1. Hw many library visitrs (registered and/r nt registered users) did yur library assist r cnsult thrugh infrmal learning events in 2015? Please prvide an exact number f assisted/cnsulted library visitrs. If yu dn t cunt assisted/cnsulted library visitrs r yu fr any ther reasn are unable t prvide an exact number, please, prvide an estimated number f assisted/cnsulted library visitrs per mnth. Please fill in the crrespnding ptin (nly ne)! Number f assisted/cnsulted library visitrs in 2015 könyvtárlátgatóknak nyújttt segítség vagy knzultáció száma 2015-ben Estimated number f assisted/cnsulted library visitrs per mnth könyvtárlátgatóknak nyújttt segítség vagy knzultáció becsült száma havnta B2. Thinking f the main grups f peple that were assisted r cnsulted at yur library thrugh infrmal learning events in 2015, which f the fllwing age grups were assisted/cnsulted the mst? Please rank the ptins belw frm 1-4 where the 1 is the age grup that was assisted/cnsulted the mst and 4 the least. Children (less than 15 years ld) Yuth (15 t 24 years ld) Adults (25 t 64 years ld) Elderly (64 years and lder) B3. Frm this list f scial grups which were the main grups f peple that were assisted r cnsulted at yur library thrugh infrmal learning events in 2015? Please mark where applicable. Students Emplyed Entrepreneurs Disabled peple Unemplyed Immigrants Other (please specify) B4. Hw many infrmal learning events did yur library prvide in 2015? Please prvide an exact number f infrmal learning events? If yu didn t have events in ne f the first tw ptins please insert 0. Ttal number f ttal events is the sum f first tw ptins. Number f infrmal learning events prvided t a grup f peple Number f infrmal learning events prvided t an individual Ttal number f infrmal learning events B5. Thinking abut the tpics cvered by yur library staff during infrmal learning events at yur library, which f the fllwing categries were cvered by yur library in 2015? Please mark all applicable categries. Több is jelölhető! Digital literacy digitalis írástudás Cmmunicatin kmmunikáció Emplyment munkaügyi, munkavállalási kérdések 6

7 E-services e-szlgáltatásk Educatin ktatás Culture and entertainment kultúra és környezet Creativity and innvatin kreativitás és innváció Health egészségügy Envirnment and agriculture környezetvédelem és mezőgazdaság Scial inclusin társadalmi kérdések, társadalmi érzékenység Reading prmtin lvasás népszerűsítés Other (please specify) egyéb, éspedig. B6. Hw many ther events were held in 2015 in yur library (that were nt explicitly designed as training events) at which individuals culd learn? Please prvide an exact number f events. Kérem adjn knkrét számt Number f events that were nt explicitly designed as training events Oktató prgramn kívüli egyéb prgramk száma B7. Hw many participants attended events (that were nt explicitly designed as training events) in 2015? Please prvide an exact number f participants. If yu are unable t prvide an exact number f participants, please, prvide an estimated number f participants per mnth. Please fill in the crrespnding ptin (nly ne). Number f individuals attended events during 2015 Egyéb prgramk látgatóinak száma, knkrét, évi adat Estimated number f individuals attended events per mnth Egyéb prgramk látgatóinak száma havnta, becsült adat C. IMPACT OF NON-FORMAL AND INFORMAL LEARNING ACTIVITIES C1. Please describe what yu think are the main benefits fr yur library users and lcal cmmunity frm nn-frmal and infrmal learning activities at yur library. What is an impact f yur library s nn-frmal and infrmal learning activities n users lives? Open-ended C2. Please indicate what impact yur library s nn-frmal and infrmal learning activities have n yur lcal cmmunity in the listed areas. Please mark ne answer in each line using a scale f 1 t 5, where 1 means Very lw impact and 5 means Very high impact. Area 1 very lw impact Digital literacy digitalis írástudás Cmmunicatin - kmmunikáció Emplyment - fglalkztatás E-services e-szlgáltatásk 2 lw impact 3 neutral 4 high impact 5 very high impact Hard t say 7

8 Educatin - ktatás Culture and entertainment Kultúra és szórakzás Creativity and innvatin Kreativitás és innváció Health - Egészségügy Envirnment and agriculture Környezet és mezőgazdaság Scial inclusin Társadalmi szerepvállalás, társadalmi ügyekbe való bevnás Reading prmtin Az lvasás elősegítése C3. What is the level f access t nn-frmal and infrmal learning activities in yur cmmunity? Please mark ne answer in each line. Grup Library is the nly place t have access t nnfrmal and infrmal training Besides the library there is ne ther place t have access t nnfrmal and infrmal training Besides the library there is mre than ne ther place t have access t nnfrmal and infrmal training Hard t say Children (less than 15 years ld) 15 év alatti gyerekek számára Yuth (15 t 24 years ld) 15 és 24 év közötti ifjuság számára Adults (25 t 64 years ld) 25 és 64 év közötti felnőtteknek Elderly (64 years and lder) Időseknek (64 év felett) Students Diákknak Emplyed Fglalkztatttaknak Entrepreneurs Vállalkzóknak Disabled peple Hátránys helyzetűeknek Unemplyed Munkanélkülieknek Immigrants Bevándrlóknak 8

9 D. DEMOGRAPHICS D1. Cuntry Austria Belgium Bulgaria Cratia Cyprus Czech Republic Denmark Estnia Finland France Germany Greece Ireland Italy Latvia Lithuania Luxemburg Malta Netherlands Pland Prtugal Rmania Slvakia Slvenia Spain Sweden United Kingdm D2. Administrative regin in yur cuntry Open ended D3. Library is lcated in Urban area Rural area D4. What is the number f staff in yur library (in full-time equivalents)? D5. What is the number f inhabitants in cmmunity that yur library serves? D6. What is the number f registered users in 2015? D7. What is the number f library visits in 2015? D8. We may use examples f nn-frmal and infrmal learning activities that yu prvided in ur advcacy wrk. If yu agree t that and wuld be willing t prvide us with mre detailed infrmatin, if yur example is selected, please prvide the name f yur library and address: Name f library A könyvtár neve address címe 9

10 D9. If yu have any ther cmments, questins r suggestins related t this research, please, write them here! Open ended 10